Privacy Policy

Last updated: July 2026

At DV Clothing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

1. Information We Collect

When you browse DV Clothing, create an account, or place an order, we collect information necessary to fulfill your orders and provide a seamless shopping experience:

Personal Identification Information

  • Contact details such as your name, email address, phone number, and shipping/billing address.
  • Account login credentials (username and encrypted password).
  • Payment details processed securely by our authorized payment gateways (UPI, net banking, card details).

Order & Browsing Data

  • Purchase history, order details, and wishlist saved items.
  • Technical data such as IP address, browser type, device type, and cookies for cart persistence.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To process, dispatch, and track your orders and send order confirmations.
  • To manage your user account, wishlist, and customer preferences.
  • To provide responsive customer support and resolve any inquiries or returns.
  • To send promotional updates, member discounts, and drop alerts (you can opt-out at any time).
  • To improve site security, prevent fraudulent transactions, and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We share your information only with trusted service providers who assist us in operating our online store:

  • Logistics & Delivery Partners: To ship and deliver your physical orders to your designated address.
  • Payment Processors: To handle payment authorizations securely (PCI-DSS compliant).
  • IT & Analytics Services: To ensure website availability, performance monitoring, and secure database management.

4. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. We retain your information as long as your account remains active or as needed to fulfill legal, tax, and accounting requirements.

5. Your Privacy Rights & Choices

You have the right to control your personal data on DV Clothing:

  • Access & Correction: View and update your profile information in your Account dashboard.
  • Marketing Opt-out: Unsubscribe from promotional marketing emails at any time.
  • Account Deletion: Request full deletion of your account and personal details by contacting support.

6. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

DV Clothing Customer Support
Email: support@dvclothing.com
Location: Bengaluru, Karnataka, India